Quality Is A Continuous Process. This TQM Initiative Cannot Be Discontinued Even After Targets Are Achieved
Learning the difference between quality control and continuous improvement is very essential. Quality Control helps in testing of products by identifying within the specifications for the final product but Continuous improvement helps to benefit the internal and external stakeholders - be it employees, customers, investors, etc.
But, continuous improvement isn't a one-and-done deal that a company performs and then forgets. Creating a culture of improvement is a priority to make it work. This can be done by empowering everyone within an organization to understand that they can point out places for development to spark positive change.
Here's a look at 3 ways to maintain continuous process improvement on day-to-day practices:
Initiating regular think tanks and ideation sessions
Conducting surveys and polls to focus on every detail
Contribute in both cross-training and automation software monthly training
Always remember that no matter how well your processes are running, quality control shows there's always room for improvement, and making small changes can pay off in big ways. A well-planned, well-executed TQM program is customer focused, and requires a business to constantly get better at making its products. Without such a program, progress will be hit-and-miss, and the entire potential of the organization will never be attained.
By adopting TQM programs on continuous basis one can achieve operational excellence.
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